The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers (Sales Blueprints Book 6)
Dominique Levin & Jacco van der Kooij & Winning by Design
Contents
CUSTOMER SUCCESS: GROWING THE BUSINESS TOGETHER
1 ONBOARDING
1.1 HANDOFF
1.2 ONBOARDING
2 USE
2.1 ACHIEVING FIRST VALUE
2.2 USAGE AND RECURRING VALUE
2.3 CUSTOMER CONTACT CADENCE
2.4 CUSTOMER HEALTH SCORE
2.5 HANDLING FRUSTRATION - THE GOLDEN SEQUENCE
3 EXPANSION
3.1 BLUEPRINT OF AN IMPACT REVIEW
3.2 ACCOUNT MANAGEMENT
3.3 ORGANIZATIONAL SELLING
CONCLUSION
SUMMARY: KEYCHARTS
ABOUT WINNING BY DESIGN
CUSTOMER SUCCESS: GROWING THE BUSINESS TOGETHER
1 ONBOARDING
1.1 HANDOFF
1.2 ONBOARDING
2 USE
2.1 ACHIEVING FIRST VALUE
2.2 USAGE AND RECURRING VALUE
2.3 CUSTOMER CONTACT CADENCE
2.4 CUSTOMER HEALTH SCORE
2.5 HANDLING FRUSTRATION - THE GOLDEN SEQUENCE
3 EXPANSION
3.1 BLUEPRINT OF AN IMPACT REVIEW
3.2 ACCOUNT MANAGEMENT
3.3 ORGANIZATIONAL SELLING
CONCLUSION
SUMMARY: KEYCHARTS
ABOUT WINNING BY DESIGN
Категорії:
Рік:
2018
Видавництво:
Winning By Design
Мова:
english
Файл:
EPUB, 3.03 MB
IPFS:
,
english, 2018
Amazon 
Barnes & Noble 
Bookshop.org
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